How to Upgrade Your NOL Card from Silver to Gold or Blue
The NOL Card is an essential travel card in Dubai, offering different categories to suit users’ needs. If you currently own a Silver NOL Card but wish to upgrade to a Gold or Blue Card, this guide will walk you through the steps, benefits, and requirements for the upgrade.
Why Upgrade Your NOL Card?
Upgrading your NOL Card can provide additional benefits, including premium seating in Dubai Metro’s Gold Class, enhanced security with a personalized card, and more flexibility for payments. Here’s a quick comparison:
- Silver NOL Card: Standard card with basic transport access.
- Gold NOL Card: Grants access to Metro’s Gold Class cabins.
- Blue NOL Card: A personalized card that offers security in case of loss and online top-up features.
How to Upgrade from Silver to Gold NOL Card
Step 1: Purchase a Gold NOL Card
Since upgrading directly from Silver to Gold is not possible, you must purchase a Gold Card separately.
- Visit any Metro Station, RTA Customer Service Center, or Ticket Vending Machine.
- Request a Gold NOL Card.
- Pay the required fee (AED 25, including AED 19 in balance).
Step 2: Transfer Your Balance
As balance transfer between cards is not allowed, you must use up your Silver Card balance before switching to Gold.
Step 3: Start Using Your Gold Card
Once your Silver Card balance is used, begin using your new Gold NOL Card to access Metro’s premium seating areas.
How to Upgrade from Silver to Blue NOL Card
Step 1: Apply for a Blue NOL Card
- Visit the RTA website or an RTA Service Center.
- Provide your Emirates ID and passport-sized photo.
- Fill out the NOL Blue Card application form.
- Pay the fee (AED 70, including AED 20 in balance).
Step 2: Wait for Processing
Processing takes about 5-7 working days, after which you will receive your personalized Blue Card.
Step 3: Activate Your Blue NOL Card
Once received, activate your card and start using its advanced features, such as online balance checking and lost card protection.
Benefits of Upgrading Your NOL Card
| Feature | Silver NOL | Gold NOL | Blue NOL |
|---|---|---|---|
| Metro Access | Standard | Gold Class | Standard |
| Security | No | No | Yes |
| Refund Option | No | No | Yes |
| Online Services | No | No | Yes |
Frequently Asked Questions (FAQs)
1. Can I upgrade my Silver NOL Card online?
No, you must purchase a new Gold or Blue Card separately.
2. Can I transfer my Silver NOL Card balance to my new Gold/Blue Card?
No, balance transfer between NOL Cards is not permitted.
3. How long does it take to receive a Blue NOL Card?
It usually takes 5-7 working days after applying.
4. Is the Gold NOL Card valid for buses?
Yes, but Gold Class seating is only available in the Metro.
Final Thoughts
Upgrading your NOL Card can enhance your commuting experience, providing access to premium Metro cabins or additional security with the Blue Card. Choose the option that best suits your travel needs and enjoy a hassle-free journey in Dubai!