NOL Card Balance Check Online – RTA Dubai Enquiry 2025

If you use a Nol card to travel around Dubai, you know how important it is to keep track of your balance. Running out of funds while using the metro, bus, or taxi can be a hassle. Before heading out, ensure you have AED 7.50 on your Nol card. This way, you can avoid any issues during your trip.

Check nol Balance

But how do you check your NOL card balance before you leave home? Don’t worry! There are several easy ways to check it quickly. In this guide, we’ll walk you through five simple methods to check your balance, making your travel around Dubai smoother.

What is NOL Card Use?

nol card

The Nol card is a prepaid smart card that makes paying for public transport in Dubai easy. You can use it on the metro, buses, taxis, and some parking spots. You can also pay for items in certain shops, restaurants, and supermarkets. It’s like having a digital wallet that you tap to pay whenever you travel or shop.

There are four types of Nol cards: Silver, Red, Gold, and Personal (Blue). When using public transport, just tap your card on the gates, and the fare will automatically be deducted from your balance. But to keep moving, you must check your balance regularly—here’s how!

1. Check Your NOL card Balance on the RTA Website

One of the easiest ways to check your Nol card balance is through the RTA’s official website. You can do this from the comfort of your home or even on the go. Here’s a step-by-step guide:

Check NOL Balance
  1. Go to the RTA website: Open your web browser and visit the Official RTA Website.
  2. Click on “Public Transport”: Find this section on the homepage.
  3. Select “Check Nol Balance”: You will be asked to enter your Nol tag ID.
  4. Enter your Nol tag ID: This is a 10-digit number found on the back of your Nol card.
  5. Check your balance: Once you submit your tag ID, you can see your Nol card balance, your last transactions, your card’s expiry date, and any pending credits.
Nol Card Balance check

This method is quick and reliable. You can do it at any time and from anywhere as long as you have internet access. If your balance is low then you can Recharge Your NOL Card online using the RTA website.

2. Use the RTA Nol Pay Mobile App

In today’s digital age, mobile apps make everything easier, including checking your NOL card balance. The RTA has an app that allows you to check your balance without the need to visit a website. Here’s how:

RTA Nol Pay Mobile App
  1. Download the app:
    • For Android users, get it from the Play Store.
    • For iPhone users, download it from the Apple Store.
    • If you use a Huawei phone, install the Nol Pay app from AppGallery.
  2. Log in: Use your account username and password to access the app.
  3. Select “Check Card Info”: This option will show your Nol card balance, among other details.
  4. Enter your Nol tag ID: As with the website, you will need to provide the 10-digit ID from your Nol card.

Not only can you check your balance, but you can also top up your Nol card or buy travel passes through the app. This method is perfect if you’re on the go and need quick access to your card details.

3. Check Nol Card Balance via SMS

What if you don’t have internet access? No worries! You can check your Nol card balance using SMS. This method is very simple and can be used from any mobile phone. Here’s how:

  1. Register your phone: First, make sure your phone number is linked to your Nol card.
  2. Send a message: Open your messaging app and type your Nol tag ID. Send it to 511.
  3. Check your balance: After your phone is registered, you can send “Balance” or “Bal” to 511, and you’ll get your balance information.

This method is handy when you don’t have access to the internet, ensuring you can still keep track of your funds wherever you are.

4. Check Your Balance at Metro Stations

If you’re already at a metro station and want to check your Nol card balance, you can use one of the vending machines. These machines are easy to use and available at every station. Here’s what you need to do:

nol vending machine
  1. Find a vending machine: They’re located at all metro stations in Dubai.
  2. Insert your Nol card: Place your card in the slot provided.
  3. Select “Check Balance”: After you insert your card, you’ll see this option on the screen.
  4. View your balance: The machine will show your Nol card balance and other details on the screen.

This is a quick and straightforward option if you’re about to hop on a metro and want to make sure you have enough funds.

5. Check Nol Card Balance at Authorized Shops

You can also check your Nol card balance at certain authorized shops across Dubai. Here’s what you need to do:

  1. Find an authorized merchant: Make sure the shop is authorized to provide Nol card services.
  2. Give your Nol card to the shopkeeper: They will check your balance using your Nol card ID.
  3. Receive your balance information: The shopkeeper will provide you with the current balance on your card.

While this option is less common, it’s helpful if you’re near one of these shops and need a quick balance check.

Different Types of Nol Cards

Let’s break down the different types of Nol cards and what each one offers:

  1. Silver Card: This is the most popular Nol card. It costs AED 25 (with AED 19 as balance) and can be used for all public transport in Dubai. The maximum balance you can load on the card is AED 1,000, or AED 5,000 if you register your card.
  2. Gold Card: This card gives you access to the Gold Class cabin on the metro and tram, which is more comfortable but also more expensive. It also costs AED 25 with AED 19 balance.
  3. Red Ticket: Ideal for tourists or occasional users, this paper ticket costs AED 2 per trip and is valid for up to 10 trips or 90 days.
  4. Personal (Blue) Card: This card offers special discounts for students, senior citizens, and people with determination. It’s linked to your Emirates ID, which means if your card is lost or stolen, your balance is safe. It costs AED 70 (including AED 20 credit).
  5. Virtual Nol Card: You can activate this digital version of the Nol card on Samsung or Huawei phones. It works just like the physical card but is stored on your phone, making it even more convenient.

Need Help? Contact RTA Customer Support

If you’re having trouble with your Nol card, RTA customer support is always available to assist you. They offer 24/7 support and can help with lost cards, balance issues, and more.

Why the Nol Card is a Must-Have in Dubai

  • Easy and Convenient: Use your Nol card for public transport and even shopping.
  • No Need for Cash: You can pay for metro, buses, trams, taxis, and more without carrying cash.
  • Track Your Spending: Check your balance and transactions easily, so you always know how much you’ve spent.
  • Multiple Top-Up Options: You can top up your card online, via the app, at metro stations, or in authorized shops.
  • Special Discounts: Students, seniors, and people with determination can enjoy discounted fares.

Conclusion

The Nol card is an essential tool for anyone traveling around Dubai. Whether you’re a resident or a tourist, keeping your Nol card topped up ensures you can move around the city without any hassle. Use the methods above to easily check your balance, and enjoy a smooth, stress-free experience on Dubai’s public transport system.